Privacy Policy

Commons Management, located at 1900 E Pikes Peak Ave, Colorado Springs, CO 80909, United States, acts as the data controller for personal data collected via the Platform. If you have questions about data processing, contact us through the Platform’s support or at the address above.

We may collect: identifiers (name, email, phone), account credentials, payment information (via payment processor), property preferences, tour requests, maintenance requests, communications, device and usage data, and location data when relevant to property services.

We collect data directly from you (e.g., when you register, pay rent, submit requests), automatically through your use of the Platform (e.g., logs, analytics), and from third parties (e.g., payment processors, property listings) as permitted.

To provide and maintain the Platform and services, process payments, manage leases and property access, respond to requests, communicate updates, and comply with legal obligations. We may also use data for security, fraud prevention, and to improve services.

We rely on contract performance (lease and service provision), legitimate interests (security, fraud prevention, improvements), and consent where required. Where processing is based on consent, you may withdraw it at any time without affecting the legality of prior processing.

We may share data with service providers (payment processors, IT services), property owners or managers, and as required by law. We require that processors protect your data and only process it for specified purposes.

Some data may be transferred to and stored in countries outside the European Economic Area. We implement appropriate safeguards to protect your data in accordance with GDPR requirements.

We retain personal data as long as necessary for the purposes described, including compliance with legal obligations. We implement technical and organizational measures to protect data, but no system is absolutely secure.